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Payment Institution Launch Checklist

Payments

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Finance and compliance tasks to complete before going live as an authorised payment institution — capital, safeguarding, reporting and operational readiness.

1. FCA Authorisation Confirmation

  • FCA authorisation letter received and filed Scope of permissions confirmed against original application.
  • FCA Connect profile updated Correct registered address and supervisory contact details in place.
  • Approved persons (SMF holders) confirmed on register No gaps in cover; all Senior Managers registered and active.
  • Regulatory fee calculation reviewed Payment schedule set up; first year's periodic fee confirmed.
  • FCA supervisory contact identified Initial introduction made; contact details recorded for compliance team.

2. Capital & Safeguarding Go-Live

  • Opening capital position calculated under authorisation Meets minimum own funds requirement on day one of trading.
  • Safeguarding bank account opened Account held at FCA-approved credit institution; designated purpose confirmed in account documentation.
  • Acknowledgement letter from safeguarding bank signed and filed Letter confirms the ring-fenced nature of the account.
  • Relevant funds calculation tested end-to-end Daily reconciliation process runs without manual intervention; variances escalate automatically.
  • Initial safeguarding audit scheduled Auditor engaged; appointment confirmed within first 6 months of authorisation.
  • Capital adequacy model updated for live volumes Headroom over minimum own funds confirmed at projected month-3 and month-12 business volumes.

3. Regulatory Reporting Setup

  • RMAR reporting: next submission date identified Calendar reminder set; reporting officer briefed on deadline.
  • Reporting methodology confirmed for each RMAR section Volumes, capital position, and breach reporting methodology documented and signed off.
  • Nominated reporting officer confirmed FCA Connect access granted; individual can submit returns without dependency.
  • Breach reporting procedure in place Decision tree documented: who decides materiality, who reports to FCA, within what timeframe.
  • Record-keeping obligations documented Transaction records retention period confirmed; storage location and access controls specified.

4. Operational Finance Controls

  • Separate client account structure in place Business funds never co-mingled with relevant funds; tested under UAT conditions.
  • Payment processing limits set Daily transaction limits and velocity controls active; breach alerts configured.
  • Chargeback and dispute resolution process tested end-to-end Timeframes, escalation path, and P&L treatment confirmed.
  • Scheme membership confirmed (Visa / Mastercard) Sponsor bank obligations understood; settlement cycles mapped to treasury forecast.
  • FX hedging policy in place Applies where business deals in multiple currencies; hedge ratios and instruments approved by board.
  • Operational risk register complete Top 10 payment-specific risks assessed, rated, and assigned to named owners.
  • Insurance confirmed Professional indemnity and cyber liability cover in force; policy terms reviewed by legal.

5. Customer & Compliance Readiness

  • AML / KYC policies live Customer onboarding tested for all risk tiers; enhanced due diligence triggers confirmed.
  • Terms and conditions and payment services framework contract published Legal sign-off obtained; version control in place.
  • Complaints handling procedure in place FCA-compliant process documented; 8-week maximum response timeline built into workflow.
  • Consumer Duty obligations mapped All retail-facing products assessed against the four Consumer Duty outcomes; gaps remediated.
  • GDPR data protection impact assessments completed DPIAs finalised for core payment data flows; Data Protection Officer notified where required.

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